Financial

Develop a sustainable competitive advantage by becoming more efficient, productive and focused on value-added activities. SSCX will help you grow quickly and intelligently so you outcompete your rivals.

The global financial services industry has changed dramatically: competition from globalization, increased regulatory burden and uncertainty, risk management and the changing demands of customers. These developments often mean financial service providers have increasingly complex and inefficient value creating processes.

Discover operational excellence with our operational excellence strategies:

  • Integrated comprehensive strategy – We combine a high-level company-wide view with a deep understanding of your staff and customers for the best possible results.
  • Achieve rapid growth – Expand revenue quickly yet at a pace you can maintain in the long-term. Learn how to fast track your company’s growth schedule to achieve in months what would normally take years.
  • Focus on value creation – We improve your profitability by analyzing and reducing activities that do not directly add value to your business.
  • Process Improvements – We help you to become a lean and agile company by developing with you lean and agile processes.

We have worked with Bank Mandiri, DBS Indonesia, AXA Services, CIMB Niaga, Bank Permata, Astra Credit Company, and many more, in improving their operations, service level, and customer satisfaction.

Our approach in every engagement is straight-forward.

  • Discovery – Working with key individuals, we conduct a detailed expert analysis of your organization – including behavioral and value analysis.
  • Defined objectives – We design a custom Operational Excellence Program with a compelling business case.
  • Execution – We help you deliver the agreed objectives by engaging with people at all levels of your organization, helping you achieve ambitious growth and cost control targets.
  • Sustainable – We support you throughout the lifecycle of the plan and ensure you have the skills and behaviors in place to operate without us.

We have experience in helping financial institutions:

Design and establish sustainable operational excellence systems
There is an age-old problem when it comes to achieving operational efficiency and effectiveness: sustainability. Securing short-term gains can be easy; you simply make a range of cuts and tweaks. SSCX combines short-term gains, sustainability, and best practices in implementing operational excellence programs or sustainable improvement systems. Read more.
Improve customer experience, streamline back-end processes
In business there is one thing you can be certain of: you have competitors who are working hard to steal your market share by building a more efficient and effective operation. At SSCX, we offer you the quickest and most cost-effective way to improve your processes, people and results. Read more.
At SSCX, we help you build a more profitable business now and embed operational excellence for the future – with all the tools, knowledge and experience to help you turn challenges into lucrative opportunities. For an initial discovery consultation, please contact us on +62 21 576 3020 or email us at [email protected].

Invite us to understand what we can do for you.

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