Creative Problem Solving
Objectives
Understand the types of problems encountered in operations, including Quick Wins and structured Problem-Solving Events
Gain a comprehensive guide to leading and facilitating successful problem-solving events
Apply basic problem-solving tools effectively in various scenarios
Use best-practice tools and techniques in real-world problem-solving events
Key Contents
Overview of the complete problem-solving process
Understanding the typical problem-solving cycle
How to define and scope problems appropriately
Identifying necessary data for accurate problem characterization
Using logical thinking and basic data analysis to identify root causes
Applying creative thinking to generate effective solutions
Monitoring and evaluating results after solution implementation
Managing follow-up actions post-event
Applying problem-solving knowledge to real cases through workshop sessions
Who Should Attend
Anyone in the organization who is required to have problem-solving skills and knowledge to effectively address and resolve complex problems.
