Creative Problem Solving
Objectives
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Understand the types of problems encountered in operations, including Quick Wins and structured Problem-Solving Events
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Gain a comprehensive guide to leading and facilitating successful problem-solving events
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Apply basic problem-solving tools effectively in various scenarios
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Use best-practice tools and techniques in real-world problem-solving events
Key Contents
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Overview of the complete problem-solving process
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Understanding the typical problem-solving cycle
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How to define and scope problems appropriately
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Identifying necessary data for accurate problem characterization
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Using logical thinking and basic data analysis to identify root causes
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Applying creative thinking to generate effective solutions
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Monitoring and evaluating results after solution implementation
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Managing follow-up actions post-event
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Applying problem-solving knowledge to real cases through workshop sessions
Who Should Attend
Anyone in the organization who is required to have problem-solving skills and knowledge to effectively address and resolve complex problems.
